About Us

Kathy Shworak, President and Chief Web Strategist of MeasureQuest, is a specialist in the field of Web Analytics.  She focuses on driving higher customer satisfaction and results from your website's customer self-service activities. 

The cost of managing large customer self-service websites are high.  We show you how to drive more customers to your online customer care and help reduce Call Center costs.

Here's what we provide you:

Knowledge:

• Over 12 years studying the Internet
• A member of the Web Analytics Association.
• Award of Achievement in Web Analytics.
• Bachelor of Commerce and Masters in Business Administration

Experience:

• Five years managing corporate websites in deregulating and competitive environments

• Over 15 years working with cross-functional teams in utilities and telecommunications

Results:

• Guided clients to three Website and e-Business awards
• Committed to meaningful, measurable results for your website.